Privacy Policy
Freedom Transport Service LLC maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing or promotional purposes.
Protecting your private information is our priority. This Statement of Privacy applies to www.freedomtransportservice.com and Freedom Transport Service LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Freedom Transport Service LLC include www.freedomtransportservice.com. The Freedom Transport Service LLC website is an automotive transport services site. By using the Freedom Transport Service LLC website, you consent to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
In order to better provide you with products and services offered, Freedom Transport Service LLC may collect personally identifiable information, such as your:
• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number
If you purchase Freedom Transport Service LLC’s services, we collect billing and credit card information. This information is used solely to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include requesting a quote, signing a service agreement, registering for an account, entering a promotion, sending us an email message, or submitting payment information. We use your information to communicate with you regarding services you have requested and to operate our business effectively.
USE OF YOUR PERSONAL INFORMATION
Freedom Transport Service LLC collects and uses your personal information to:
• Operate and deliver the services you have requested
• Provide transport updates and service communications
• Respond to inquiries and customer service requests
• Send confirmations, reminders, and follow-ups
• Improve our services and website functionality
We may also use your information to inform you of additional services offered by Freedom Transport Service LLC. You may opt out of marketing communications at any time.
SMS COMMUNICATIONS & CONSENT
By submitting your information through our website forms, signing a service agreement, requesting a quote, or providing verbal consent to our representatives, you agree to receive SMS messages from Freedom Transport Service LLC related to:
• Order confirmations
• Carrier assignment notifications
• Pickup and delivery updates
• In-transit updates
• Customer service communications
• Follow-up communications
• Review requests
Message frequency varies depending on your order activity. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
OPT-OUT INSTRUCTIONS
You may opt out of SMS communications at any time by replying STOP.
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.
To re-enroll, submit a new request through our website or contact our office directly.
For assistance, reply HELP or contact us at:
sales@freedomtransportservice.com
(800) 507-2629
SHARING INFORMATION WITH THIRD PARTIES
Freedom Transport Service LLC does not sell, rent, lease, or share its customer lists to third parties for marketing or promotional purposes.
We may share data with trusted partners and service providers strictly for operational purposes, including dispatching services, customer service support, payment processing, website hosting, and communication platform services. All such third parties are prohibited from using your personal information except to provide services to Freedom Transport Service LLC and are required to maintain the confidentiality of your information.
Mobile information, SMS consent data, and text messaging originator opt-in data will not be shared with any third parties or affiliates for marketing or promotional purposes.
We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend the rights or property of Freedom Transport Service LLC, or protect the personal safety of users or the public.
TRACKING USER BEHAVIOR
Freedom Transport Service LLC may keep track of the websites and pages our users visit in order to determine which services are most popular. This data is used to deliver customized content and improve service performance.
AUTOMATICALLY COLLECTED INFORMATION
Information about your computer hardware and software may be automatically collected. This may include your IP address, browser type, domain names, access times, and referring website addresses. This information is used to maintain service quality and provide general usage statistics.
USE OF COOKIES
The Freedom Transport Service LLC website may use cookies to personalize your online experience. Cookies help us recall your information on subsequent visits and improve functionality. You may choose to accept or decline cookies through your browser settings. Declining cookies may limit certain interactive features.
LINKS TO OTHER WEBSITES
This website may contain links to external sites. We are not responsible for the content or privacy practices of those sites and encourage users to review their privacy policies.
SECURITY OF YOUR PERSONAL INFORMATION
Freedom Transport Service LLC secures your personal information from unauthorized access, use, or disclosure through the use of Secure Socket Layer (SSL) encryption.
While we strive to protect your information, no method of transmission over the Internet can be guaranteed to be 100% secure.
RIGHT TO DELETION
Upon receipt of a verifiable request, we will delete your personal information from our records and direct service providers to delete your personal information.
We may not comply with deletion requests if necessary to complete a transaction, comply with legal obligations, detect or prevent fraud, protect legal rights, or maintain internal operations aligned with customer expectations.
EMAIL COMMUNICATIONS
We may contact you via email for announcements, confirmations, surveys, or promotional communications.
To stop receiving marketing emails, you may unsubscribe using the opt-out instructions provided in the email.
CHANGES TO THIS POLICY
Freedom Transport Service LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on our website. Continued use of the site after changes constitutes acceptance of the updated policy.
CONTACT INFORMATION
Freedom Transport Service LLC
31532 Railroad Canyon Rd. Ste 111
Canyon Lake, California 92587
Email: sales@freedomtransportservice.com
Phone: (800) 507-2629
Effective as of November 7, 2025